let's get flexible! 

While we may struggle to touch our toes... We know that flexibility is more important than ever for our guests, and we want to give you ultimate peace of mind when you book with us. We’ve broken down our rate policies so you can choose the rate that suits you best.

1. Fully Flexible: These rates are payable on arrival and offer free cancellation should your plans change at the last minute. You can avail of free cancellation online up to 3pm the day before you arrive. If cancelled outside of this the first night will be charged.

2. Semi Flexible: These rates are payable on booking, but you can still cancel for free online up until 3pm 3 days before you arrive.

Please contact our Reservations Centre if you have any further cancellation questions. Our friendly team is available to take your booking or answer any questions you may have. They are available between Mon – Fri 08.00 – 20.00 GMT and Saturday and Sunday 08:30 – 17:00. The reservations phone number is +353 1 539 0909.

Get in touch

If you require any further information, please don’t hesitate to contact us via email at [email protected] or view all our property phone numbers here. We’re also available to answer questions via our web chat service on staycity.com.